A military career path was family inspired. His Vietnam War era veteran brother, Adolph Randall, served in U.S. Marines. His Naval Officer sister, Alice Randall Flanders, achieved a Lieutenant Commander’s rank and served as her brother Bill’s reenlisting officer three times - this rare military reenlistment combination is part of U.S. Navy history.

High school and Naval Junior ROTC graduation was followed by a distinguished, decorated twenty-seven year Navy career, which included achieving Command Master Chief - the highest “non-commissioned officer” rank.

CMC Randall’s military career gave him an expansive education in military and veterans affairs, warfare, preparedness, armaments, climatic, oceanographic and environmental knowledge, mid-east culture and personal contacts.

From his Department of Veterans Affairs and Desert Storm service, he concludes that securing US Veterans’ richly deserved yet understated full care and benefits requires an all out devoted campaign to end continuous political delay results. At the VA he saw highly underfunded conditions, while assisting thousands of veterans and family members. From July 02 to May 05 his claim awards administration eliminated red tape and ensured the maximum benefits were awarded - totaling $2M plus. Additionally, he assisted in non-service-connected pension claims from the Gulf to the central and mid-west states. These actions garnered him numerous accolades for quality customer service.